At TrackPM, we provide software services that are entirely digital. There are no physical goods shipped or delivered. Our Use & Pay model means you can access features immediately and are only billed later based on your usage.

🔹 Digital Access & Service Activation

  • All services and features on TrackPM are delivered online via your registered account.
  • Once you sign up, access to the platform is immediate, and you can start using tools as per your chosen plan or available modules.
  • There is no shipping, courier, or delivery involved.

🔹 Use & Pay Model

  • With TrackPM’s Use & Pay structure, you begin using services first.
  • Charges are applied after usage is recorded, either at the end of a billing cycle or upon meeting usage limits.
  • This ensures you only pay for what you actually use — no upfront fees or fixed monthly charges unless explicitly defined.

🔹 No Physical Delivery

  • We do not send any physical items, software discs, hardware, or documents.
  • All billing, notifications, and access credentials are sent digitally via email or shown in your dashboard.

🔹 Help with Access

If you face any delays or issues accessing features after signup:
  • Email: support@trackpm.com
  • Or use the in-app help chat for real-time assistance

We aim to resolve access issues within 24–48 hours.